Job Summary: We are seeking a professional to manage client needs, company services, and ensure retention—making a real impact while working with purpose. Key Highlights: 1. Opportunity for growth and development in the digital sector. 2. Key role in client relationships and strategic communication. 3. Focus on mindful communication and purpose-driven work. At **SER Digital Media**, we seek people who want to grow with us, love what they do, and understand the power of mindful communication. If you are passionate about creating real impact and working with purpose, we want to meet you. *Objective:* Manage client needs, company services, and ensure client retention. * Education: Bachelor’s degree in Public Relations or Marketing. * Experience: 3–5 years at marketing agencies. * Advanced English (100% spoken and written). * Marketing, Strategic Planning, Social Media, Organization platforms (Trello). * Team leadership, Customer service, Stress tolerance. Marketing, Strategic Planning. * Client/Management: Follow up with clients on approvals. Monitor social media posts. * Client/Relationship: Serve as the main contact between client and company. Understand each account’s needs and build strong relationships. * Communication: Communicate the status of each account to the entire team. * Strategy/Management: Manage strategic information and any other inputs facilitating brand (client) positioning. * Reporting/Metrics: Performance indicator: Weekly metrics reporting. Performance indicator: Folder creation (per client). *Work arrangement: 90% remote, 20% in-person attendance for meetings; payment as a service provider.* *Important: Payment by honorarium* Employment type: Full-time Salary: $20,000.00 – $25,000.00 per month Work location: Hybrid remote in Tlalpan, CDMX