Job Summary: We are looking for highly motivated individuals with customer service experience to join a specialized legal team focused on immigration. Key Highlights: 1. Answer calls and provide exceptional customer service 2. Resolve inquiries efficiently and clearly 3. Document calls in English and maintain records **Job Description** We are a law firm specializing in immigration and committed to serving our community. We are seeking highly motivated individuals with experience in **customer service** to join our team! **Responsibilities** * Answer incoming calls from our clients and provide exceptional customer service * Resolve inquiries during the initial call, efficiently and clearly * Document calls in real time by writing notes in English and saving them in a record **Requirements**: * Minimum one year of experience in Call-Center or Customer Service roles * Spoken, written, and reading English proficiency at 95% (B2+) **Compensation**: * $17,000 to $18,000/month (MXN) **Schedule**: * 8am-6pm, Monday to Friday Job Type: Full-time Pay: $17,000.00 - $18,000.00 per month Education: * Bachelor's (Required) Language: * English (Required) Work Location: Remote