Job Summary: We are seeking a Social Worker for a hemodialysis clinic, responsible for file management, patient orientation, shift logistics, and transportation coordination. Key Responsibilities: 1. Comprehensive patient management in a hemodialysis clinic. 2. Direct interaction with patients and their families. 3. Conflict resolution and mediation. ESTERINOVA PUEBLA IS SEEKING YOUR TALENT: We are looking for a Social Worker to work in a hemodialysis clinic. KEY RESPONSIBILITIES: * Admission and File Management: Open files for newly admitted patients covered by IMSS; receive and validate documentation; administer the socioeconomic assessment (SIBA). * Orientation and Regulatory Compliance: Explain patients’ and families’ rights, privacy notice, and internal regulations. * Shift Logistics: Assign shifts, issue identification badges/cards, and enroll patients into the hemodialysis program; manage shift changes, swaps, and session rescheduling. * Patient Screening and Access Control: Screen patients upon each shift entry, distribute supplies (face masks, caps), and ensure strict compliance with internal regulations (attire, hygiene, prohibition of mobile phones, etc.). * Attendance Monitoring: Conduct follow-up calls to absent patients to document reasons and inform relevant departments (medical, nursing, administrative). * Transportation Coordination: Request ambulances for hospitalized IMSS-clinic patients or private ambulances for critically ill patients. Competencies: Excellent oral and written communication skills; ability to mediate and resolve conflicts. Employment Type: Full-time, Indefinite-term Salary: $10,000.00 – $12,000.00 per month Benefits: * Salary increases * Option for indefinite-term contract * Free uniforms * Additional vacation days or paid leave * Food vouchers Work Location: On-site employment