Digital Claims Adjuster | NO EXPERIENCE REQUIRED | $25000

Description

Job Summary: We are seeking a Customer Service Advisor for a leading automotive insurance company, focused on remote claims management and comprehensive customer advisory services. Key Highlights: 1. Growth opportunity and career development plan 2. Customer service and remote case management 3. Comprehensive advisory support until claim resolution **"Leading automotive insurance company"** **Responsibilities.** * Collect customer information via telephone. * Contact the insured party and explain the remote process. * Follow up via WhatsApp on the customer’s mobile phone, enabling them to submit their statement, take photographs of documents, as well as of the vehicle and damages sustained. * Continue timely and personalized remote case handling, advising the customer until full resolution. **Requirements.** * Incomplete or completed bachelor’s degree * Passion for customer service * Flexible availability (rotating shifts) * Experience in customer service * Clean credit bureau report **We Offer.** * Base salary of $9582\+ bonus per handled case ($20,000 to $25,000\) * Statutory benefits * Benefits exceeding statutory requirements: Major Medical Expense Insurance (SGMM) and Life Insurance from day one, Profit Sharing (PTU), 12 vacation days, corporate partnership agreements, academic scholarships, funeral expense coverage, preferential insurance policy pricing, gym partnership agreements, among others. * Career development plan, growth opportunity * ROTATING SHIFTS (MORNING, AFTERNOON, NIGHT) **Location: Tlalpan \- Picacho Ajusco (Approx. 10 min before reaching Six Flags)** Employment Type: Full-time, Indefinite-term contract Salary: $9,582\.00 \- $25,000\.00 per month Benefits: * Salary increases * Savings fund * Employee discount * Gym discount * Option for indefinite-term contract * Major Medical Expense Insurance * Life Insurance Application Question(s): * What is your bachelor’s degree \| is it completed or incomplete? * Do you have call center experience? * Are you available for rotating shifts and in which borough do you reside? * Is your credit bureau report clean (current payments or no outstanding debt)? Workplace: On-site employment