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Job Summary: We are seeking a Telephone Advisor for a leading automotive insurance company, focused on remote customer service and case follow-up. Key Highlights: 1. Development opportunity at a leading automotive insurance company 2. Dynamic role with constant interaction with customers and case follow-up 3. Comprehensive advisory support to customers for resolution of their cases **"Leading automotive insurance company"** **Responsibilities:** * Collect customer information via telephone. * Contact the insured party and explain the remote process. * Conduct follow-up via WhatsApp on the customer’s mobile phone, enabling them to submit their claim, take photos of documents, as well as of the vehicle and damages sustained. * Continue timely and personalized remote case handling, advising the customer until full resolution. **We Offer:** * Monthly base salary of $9582 \+ Bonus per handled case ($20,000 to $25,000\) * Statutory benefits * Benefits exceeding statutory requirements: SGMM and Life Insurance from day one, Profit Sharing (PTU), 12 days of vacation, corporate partnerships, academic scholarships, funeral expense coverage, preferential policy pricing, gym partnerships, among others. * Career development plan and growth opportunities * ROTATING SHIFTS (MORNING, AFTERNOON, NIGHT) **Requirements:** * Incomplete or completed bachelor’s degree * Passion for customer service * Flexible availability (rotating schedules) * Customer service experience * Clean credit bureau report **Location: Tlalpan \- Picacho Ajusco (Approx. 10 min before reaching Six Flags)** Salary: $9,582\.00 \- $25,000\.00 per month Benefits: * Salary increases * Savings fund * Employee discount * Gym discount * Discounts and preferential pricing * Company parking * Option for indefinite-term contract * Major medical expense insurance Application Questions: * Do you have an incomplete or completed bachelor’s degree? * Are you available to work rotating shifts? * Which borough do you reside in? * Do you have a clean credit bureau report? Workplace: On-site employment
