Position Summary: We are seeking an organized and proactive Hostess with an excellent service attitude to coordinate reservations and ensure a memorable dining experience. Key Responsibilities: 1. Greet and welcome customers cordially and professionally. 2. Manage reservations and waiting lists efficiently and orderly. 3. Resolve incidents and prioritize customer satisfaction. **Vacancy: Restaurant Hostess – Weekends** **Location:** Puebla **Schedule:** Weekends (Friday to Sunday) **Language:** Basic–intermediate English **Be the first smile of our dining experience!** We are looking for an organized, proactive Hostess with an excellent service attitude who enjoys delivering warm and professional service from the very first contact with our guests. This role is critical to ensuring a memorable experience—from guest arrival through table assignment. **Position Objective** To greet and welcome customers, coordinate reservations, and manage information in the system—ensuring prompt, orderly, and high-quality service. **Main Responsibilities** * Greet customers cordially, warmly, and professionally. * Manage and coordinate reservations and waiting lists. * Accurately and promptly enter information into the system. * Apply customer service protocols and internal sales strategies. * Assist with payment processing and simultaneous customer service. * Resolve incidents quickly and effectively, prioritizing customer satisfaction. * Maintain order, organization, and compliance with restaurant guidelines. **Requirements** * **Education:** Completed high school diploma. * **Experience:** Minimum 1 year as a Hostess or in a similar position. * **Language:** Basic–intermediate English (preferred). * Availability for flexible weekend schedules. * Excellent personal presentation. **Ideal Profile** * Strong organizational skills and attention to detail. * Multitasking ability (customer service and system/payment handling). * Proactivity and quick response to situations. * Stress tolerance and frustration management. * Empathy and customer focus. * Responsibility and integrity. **We Offer** * **Daily salary:** $315.00 * Tips * Meal support * Ongoing training * Excellent work environment * Opportunities for growth within the restaurant **Apply now!** If you are passionate about customer service and want to grow in the foodservice industry, **send us your CV and join our team—we’d love to meet you!** Job type: Full-time Salary: $315.00 per day Work location: On-site