Customer Service Specialist

Description

Job Summary: We are seeking a professional for the Customer Services team with experience in customer service, order tracking, and strong communication and problem-solving skills. Key Highlights: 1. Part of the Customer Services team 2. Focus on customer service and order tracking 3. Requires effective communication and problem-solving skills Join our team as a Customer Service representative **Job Requirements** * **Education:** Bachelor's degree in Business Administration, Logistics, Industrial Engineering, or related field. * **Experience:** Minimum 2 years in customer service, internal sales, logistics, or order tracking. **Knowledge:** * Customer service processes * Order tracking * Logistics and distribution (preferred) * ERP or management system experience **Competencies:** * Customer orientation * Effective communication * Organization and follow-up * Problem solving * Teamwork * Sense of urgency On-site position in Tianguistenco. Working hours: Monday to Thursday, 8 AM to 6 PM; Friday, 8 AM to 5 PM Interested candidates may apply through this channel or send their CV to recursos.humanos@quimicaplata.com Employment type: Full-time Salary: Starting at $16,000.00 MXN per month Benefits: * Discounted cafeteria service * Additional vacation days or paid leave * Grocery vouchers Workplace: On-site