Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With an outstanding track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 stores and a large team of over 20,000 employees. We are the leading pharmaceutical chain nationwide. Join our team! **Job Mission** CUSTOMER SERVICE **Job Description** Promptly and professionally handle incoming calls, ensuring a high-quality customer service experience at all times. Accurately register and verify customer requests in the system, guaranteeing documentation precision. Provide clear and effective guidance regarding all available services. Address, route, and promptly follow up on customer incidents or complaints, always seeking an efficient and satisfactory resolution. Maintain a clean, organized, and optimally conditioned workspace, promoting a professional and functional environment. **Employee Type** Permanent **Work Model** On-site At Farmacias del Ahorro, we care about you… and want you well! We promote and verify the adoption of measures supporting equal opportunity and the elimination of all forms of discrimination in any of our recruitment processes and workplaces. We will never request any type of payment as part of the recruitment process; please exercise caution and avoid falling victim to fraud.