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Call Center Advisor
MXN 8,500-18,000/year
Indeed
Full-time
Onsite
No experience limit
No degree limit
Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico
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Description

We are seeking a Call Center Advisor for SEA AND SKY Travel Agency for the Christmas season!!! For the high season, we are looking for a Call Center Advisor who excels in customer service and problem resolution. If you possess strong customer orientation and communication skills, this position is for you. As a Call Center Advisor, you will serve as the primary liaison between our customers and the company, ensuring a satisfactory experience in every interaction. You will collaborate with your team to deliver effective solutions and maintain clear, accurate communication. Your negotiation and persuasion skills will be essential to resolve any issues that arise and ensure customer satisfaction. **Job Offer:** * **Monthly income of $8,500–$18,000**, comprising base salary plus commissions. * **Weekly payment.** * **Flexible schedules:** Monday to Friday, 9:00 AM–4:00 PM; Saturday, 9:00 AM–2:00 PM; Sunday — **fixed day off.** * **Base salary + bonuses** and an **excellent commission structure.** * **Private minor medical expense insurance.** * **Exclusive discounts and benefits** at gyms, restaurants, and travel services. * **100% company-paid training program.** * **Opportunities for internal growth** within the company. **Requirements:** * Minimum **1 year of experience** in customer service or sales roles, preferably in the tourism industry. * **Outstanding verbal and written communication skills** in Spanish. * **Customer-oriented mindset**, with empathy, patience, and problem-solving ability. * Strong **teamwork skills** and **frustration tolerance.** * Ability to **negotiate effectively** and meet established goals. **Key Responsibilities:** * **Invite prospects** to brand presentation events. * **Follow up** on inquiries from potential customers. * **Answer questions and provide high-quality telephone support.** * **Ensure high service standards** in every interaction. * **Meet attendance targets** for presentations and contribute to the company’s growth. If you enjoy achieving goals, seek competitive income, and value a workplace offering genuine growth opportunities, **apply through this channel** and join a team that recognizes effort and results.

Source:  indeed View original post
Juan García
Indeed · HR

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