Job Summary: DB Soluciones is seeking a Technical Support Assistant to handle support tickets, analyze failures in computing equipment and physical security systems, and inspect surveillance systems. Key Responsibilities: 1. Technical support ticket handling for internal users 2. Analysis of failures in computing equipment and physical security systems 3. Inspection of cameras, DVRs, alarm panels, and access control systems **DB Soluciones is seeking a Technical Support Assistant in Toluca, State of Mexico** ------------------------------------------------------------------------------- Technical Support Assistant Bachelor's degree in Computer Science, Information Technology, or related field; currently enrolled or incomplete studies Minimum 2 years of experience in a similar position Responsibilities: * Technical support ticket handling for internal users * Analysis of failures in computing equipment and physical security systems * Inspection of cameras, DVRs, alarm panels, access control systems, and airlocks Work location: Toluca Schedule: Monday to Friday, 8:00–18:00 hours; Saturdays, 8:00–15:00 hours (100% on-site) WE OFFER: Salary of $12,000 net Statutory benefits Short-term career growth opportunity **Desired education level:** Higher education \- in progress **Desired experience level:** Intermediate level **Departmental function:** Technology / Internet **Industry:** Financial Services *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=698a16eb6900003200f80033\&source\=indeed*