Novelsa, a Mexican company and market leader in packaging with over 45 years of experience, is seeking personnel to join its team. Requirements * Degree in a systems-related field (Bachelor’s or Engineering) * Minimum 3 years’ experience in a similar position * Experience in database administration. * Knowledge of networks, servers, and cybersecurity. * Experience in managing technological projects. Knowledge * Administration of Windows and/or Linux systems. * Management of local servers (XAMPP or others). * MySQL/MariaDB databases. * Implementation and administration of CRM (SuiteCRM, Kanboard, or similar). * Administration and support of \*Aspel SAE, Aspel COI, and Aspel NOI\* systems. * Networks, data backups, and information recovery. * Concepts of cybersecurity and data protection. * Technical support for end users. * Technical documentation and manual creation. Responsibilities * Systems and Technology Administration * CRM and Commercial Systems Management * End-User Technical Support * Cybersecurity and Information Protection * Vendor and Service Management * Planning and Continuous Improvement Skills * Analytical thinking and problem-solving. * Organizational and documentation skills. * Clear communication with non-technical users. * Leadership and team coordination. * Process orientation and continuous improvement. * Training and teaching ability. * Ethics, confidentiality, and responsibility. We offer: * Base salary * Punctuality and attendance bonus * Statutory benefits * Working hours: Monday to Friday Job type: Full-time, indefinite term Salary: $16,500.00 \- $20,000.00 per month Workplace: On-site employment