Job Summary: We are seeking an Information Technology Engineer with solid knowledge in networking and cybersecurity, focused on the operation and support of technological infrastructures, and with experience in operating system administration. Key Highlights: 1. Technical infrastructure support and operations. 2. Experience in operating system administration (Windows, iOS, Linux). 3. Ability to diagnose and resolve technical incidents. We develop strategic, client-tailored projects by integrating innovative solutions powered by artificial intelligence to automate processes, optimize printing services, and enhance intelligent data capture, recognition, and authentication—all backed by top-tier customer service designed to address any need efficiently and excellently. An Information Technology Engineer with solid foundational knowledge in networking and cybersecurity concepts, oriented toward general technological infrastructure operation and support. Must have experience in operating system administration and support; basic server knowledge is desirable. Desirable—but not mandatory—experience or familiarity with Managed Print Services (MPS), as well as customer support activities including device configuration, print queues, policies, and monitoring. Must possess the ability to diagnose and resolve technical incidents, with a focus on operational continuity and process improvement. **Technical Knowledge** * Networking fundamentals (TCP/IP, DNS, DHCP, basic VLANs) * Cybersecurity principles (access management, basic hardening, best practices) * Administration and support of: * Windows (client and basic server concepts) * iOS * Linux (desirable) * Basic endpoint management and user support * Managed print concepts (drivers, print queues, secure release, monitoring) **Skills** * Analytical thinking and problem solving * User attention and effective communication * Technical documentation * Teamwork and service orientation * Organization and priority management Personal Profile A proactive professional with a continuous learning mindset, committed to security and service quality, capable of adapting to dynamic environments and collaborating with multidisciplinary teams. **What We Offer?** * Statutory benefits * Savings fund * 30 days’ year-end bonus * Life and personal accident insurance * Collaborative work with specialized teams. * Work location: Interlomas, Huixquilucan. * Working schedule: Monday to Friday, with occasional Saturdays If interested, please submit your CV through this channel. Position Type: Full-time Salary: $12,000.00 per month Benefits: * Savings fund * Option for indefinite-term contract * Discounted cafeteria service Workplace: On-site employment