On-Site Technical Support L2

Description

Job Summary: We are seeking an on-site technical support professional for convenience stores, with experience in hardware, software, and CCTV, and willingness to travel. Key Highlights: 1. Comprehensive on-site technical support for hardware, software, and CCTV 2. Inventory management and equipment preparation 3. Opportunities for training and professional growth Join Stefanini! At Stefanini, we are more than 30\.000 geniuses, connected from 41 countries, doing what we love and co\-creating a better future. You definitely don’t want to miss out! On-site support for convenience stores in Cuautla, Morelos Why will we choose you? Because the challenges you’ll take on reflect your ambitions! **Responsibilities and Duties** * Support for all PCs, point-of-sale systems, and peripherals (pin pads \- ticket printers \- etc) * Support for all CCTV systems * Basic support for network equipment * On-site resolution of hardware and software incidents * Equipment preparation, installation, configuration, and replacement for computing devices * Equipment customization and data restoration * Preparation of equipment for delivery to vendors and end users * Maintaining up-to-date hardware inventory records * Manual registration and tracking of equipment movements \- shipping documents * Willingness to travel **Requirements and Qualifications** * Professional with technical studies in systems, computer science, industrial engineering, logistics, or related fields * Experience in operational asset, inventory, or warehouse management * 1 year or more of professional experience * Technical knowledge of hardware (HW) * Technical knowledge of CCTV maintenance * Familiarity with TKTS management tools * Valid driver’s license **Additional Information** * Statutory benefits * Fixed monthly bonuses for punctuality, attendance, and restaurant support * Grocery vouchers * Discounts with entertainment companies, gyms, language schools, universities, and more * Training and professional growth plan Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, Stefanini transforms tomorrow—together. Here, every action matters and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you are a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we’re exactly what you’re looking for. Come and let’s build a better future—together!