On-Site Technical Support L2 / Cuernavaca

Description

Job Summary: We are seeking an on-site technical support professional for convenience stores, with experience in hardware, CCTV, and inventory management, to join an innovative team. Key Highlights: 1. On-site technical support for PCs, point-of-sale systems, and peripherals 2. Operational management of assets, inventories, and CCTV maintenance 3. Training and professional growth opportunities Join Stefanini! At Stefanini, we are more than 30\.000 brilliant minds, connected from 41 countries, doing what they love and co\-creating a better future. You definitely don’t want to miss out! On-site support for convenience stores in Cuernavaca, Morelos. Why will we choose you? Because the challenges you’ll take on reflect your ambitions! **Responsibilities and Duties** * Support for the entire fleet of PCs, point-of-sale systems, and peripherals (pin pads \- ticket printers \- etc) * Support for the entire CCTV fleet * Basic network equipment support * On-site resolution of hardware and software incidents * Preparation, installation, configuration, and replacement of computing equipment * Equipment customization and data restoration * Preparation of equipment for delivery to vendors and end users * Maintenance of up-to-date hardware inventory records * Manual registration and tracking of equipment movements \- shipping documents * Willingness to travel **Requirements and Qualifications** * Professional with technical studies in systems, computer science, industrial engineering, logistics, or related fields * Experience in operational management of assets, inventories, or warehouses * 1 year or more of professional experience * Technical knowledge of hardware (HW) * Technical knowledge of CCTV maintenance * Familiarity with ticket management (TKTS) tools * Valid driver’s license **Additional Information** * Statutory benefits * Fixed monthly bonuses for punctuality, attendance, and restaurant support * Grocery vouchers * Discounts with entertainment companies, gyms, language schools, universities, and more * Training and professional growth program Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, at Stefanini we transform tomorrow—together. Here, every action counts and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you’re a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we’re exactly what you’re looking for. Come and let’s build a better future—together!