We are looking for **recent engineering graduates** to join a **Network Operations Center (NOC)** providing support to **global clients**. No prior NOC experience is required: **we train you here**. Location Parque Innovación, **El Marqués, Querétaro** Mode: **100% on-site** Position type Full-time We offer * **Salary: $14,400 MXN gross monthly** * Statutory benefits from day one * Real hands-on experience operating a **NOC for international clients** * Continuous technical learning in networking and IT operations * Excellent growth opportunity for recent graduates Schedules * Rotating **12-hour shifts** * 1-hour lunch break **Initial schedule for recent graduates:** * **First 2 months (day shift):** 4 days working / 3 days off * **Subsequently (night shift):** 3 days working / 4 days off Shift rotation is dynamic and **can be flexible to benefit the employee**. Responsibilities * **24/7 monitoring** of networks and systems * Handling Level 1 alerts and incidents * Escalation to higher levels * Technical support to **international clients** * Basic incident documentation and tracking Requirements * Degree in **Telecommunications, Networking, Systems, Telematics, Software Engineering, or related field** * **Recent graduates** or about to graduate * **Conversational English mandatory** * Availability for night and rotating shifts * **100% on-site work in Querétaro** * Learning attitude and technical orientation Desirable (NOT mandatory) experience: * Level 0 or Level 1 support * NOC, help desk, or IT Support * Incident monitoring and management * Basic knowledge of: * Networking * Layer 2 switches Ideal for you if: ✔ You’re seeking your **first formal IT job** ✔ You’re interested in growing within **NOC, networking, cybersecurity, or telecommunications** ✔ You have strong English skills and a technical profile ✔ You want real-world experience, not just theory Position type: Full-time Salary: Up to $14,000.00 per month Application question(s): * Maximum 2 years of experience Education: * Completed Bachelor’s degree (Mandatory) Language: * Fluent English (International Support – non-negotiable) (Mandatory) Workplace: On-site employment