Join our team! We are a leading company in CPaaS (conversational) platforms and in developing innovative solutions that transform the way people and businesses communicate. With presence in Mexico, Central and South America, we drive projects that connect, inspire, and generate unique experiences. We are looking for a **Network Key Engineer Mid Level**, someone passionate about technology, eager to learn, innovate, and grow in an environment that values adaptability, creativity, and teamwork. **What we offer:** * A **flexible**, dynamic, and collaborative culture. * A space where you can **contribute ideas and learn from top talent**. * The backing of a company recognized as **Great Place to Work (GPTW) in Mexico**. If you’re excited by the challenge of building solutions that make a difference and want to develop your career in a company with high human and professional standards, this is your place! **Requirements:** * Bachelor’s degree or engineering degree in computer science, information technology, computer engineering, or related field. Focus on data networks (degree mandatory) * Minimum 3 years of experience performing similar activities * Certification in Palo Alto, Oracle, and/or Routing & Switching **Responsibilities:** * Support configurations to safeguard network devices * Manage user and external client onboarding/offboarding (Wi-Fi, Ethernet, VPN access) * Design network topologies * Implement security solutions (ACLs, NGFW, IPSec, Zero Trust) * Resolve incidents related to network operations * Configure load balancers, edge routers, and high-availability firewalls * Manage on-site (enterprise) and cloud-based (Oracle) networks * Plan and execute scheduled maintenance and migrations * Administer segmentation and redundancy policies * Lead corporate or client network infrastructure deployment projects * Automate tasks using scripts (Terraform, etc.) * Coordinate with systems, cloud, and security teams to ensure interoperability **Knowledge in:** * Routing & Switching * Wireless Networks (Wi-Fi) * Linux (net-tools, firewall configuration) * ACLs * Firewalls: Palo Alto; Clouds: Oracle and AWS (desirable) — at least one of these three with certification preferred * Network architecture * Network security protocols and best practices **Soft Skills:** * Internal customer service (understanding needs and importance of collaborative work) * Organization * Handling sensitive data | Confidentiality * Adaptability to change * Teamwork We offer: * Monthly gross salary of 25,000 * Benefits exceeding statutory requirements * Savings fund * Savings plan * UDEMY (self-study platform) * Grocery vouchers (upon completion of probation period) * Vacation days exceeding statutory requirements * Online English classes starting from the first year Schedule: Hybrid model * Monday to Friday, 9am to 6pm (70% onsite, 30% remote), depending on weekly activities * Weekend and night shifts (rotating) Employment type: Full-time Salary: $22,000.00 – $25,000.00 per month Benefits: * Savings fund * Option for indefinite-term contract * Grocery vouchers Work location: Onsite employment