Job Summary: We are seeking a professional to design and implement MPS solutions, manage printing platforms, resolve second-level incidents, and integrate print services with client systems. Key Responsibilities: 1. Design and implement MPS solution architectures 2. Manage Managed Print Services (MPS) platforms 3. Integrate managed print services solutions with client systems We develop strategic projects tailored to each client, integrating innovative solutions powered by artificial intelligence to automate processes, optimize print services, and enhance intelligent data capture, recognition, and authentication—all backed by top-tier customer support designed to address any requirement efficiently and excellently. **MPS Solutions Support** **Requirements** * Experience in Managed Print Services and IT; desirable experience with NDD, PaperCut or other MPS platforms * Desired knowledge: MPS, Operating Systems, Basic Networking, Cybersecurity (Basic) **Responsibilities** * Design and implement MPS solution architectures (monitoring and accounting) * Manage Managed Print Services (MPS) platforms (counters, consumables, and alerts) * Integrate managed print services solutions with client systems (ERP, Active Directory, email, and cloud) * Diagnose and resolve second-level software incidents * Track and document internal and external tickets in compliance with the organization’s SLAs **What We Offer** * Statutory benefits * Savings fund * 30 days’ year-end bonus * Training * Collaborative work with specialized teams * Work location: Interlomas, Huixquilucan * Working schedule: Monday to Friday, occasional Saturdays; on-site work format If interested, please contact us or send your CV. Employment type: Full-time Salary: $12,000.00 per month Benefits: * Savings fund * Option for indefinite-term contract * Discounted cafeteria service Workplace: On-site employment