Job Summary: L1 Technical Support Engineer for on-site diagnosis, support, and resolution of IT equipment, configuration, and preventive and corrective maintenance. Key Responsibilities: 1. On-site diagnosis and resolution of incidents 2. Preventive and corrective maintenance of computer equipment 3. Configuration and installation of IT equipment We are an IT company with 15 years in the market, seeking L1 Technical Support Engineers for the Tabasco region ***Benefits*** * Salary: $13,500.00 to $14,000.00 net monthly * Statutory benefits * Savings fund * School supplies assistance for children * Savings box * Working hours: Monday to Friday, 9 AM to 6 PM; Saturdays, 9 AM to 2 PM * Travel allowance * Tools ***Job Description:*** Responsibilities * On-site diagnosis, support, and resolution, including inspection * Configuration of IT equipment to ensure proper operation at client business units. * Performing preventive and corrective maintenance on computer equipment * On-site diagnosis, support, resolution, and configuration of IT equipment to ensure proper operation at client business units. * Installation and configuration of equipment/replacements from warehouse for incident resolution and replacement. * Provide feedback to service desk managers to ensure incident resolution compliance. ***Knowledge*** * Office suite: configuration and operation * Microsoft 365: configuration and operation * Use of IT tools ***Requirements*** * Minimum 1 year of experience as a field engineer * Flexible working hours availability * Ability to work under pressure * WORK LOCATION: TABASCO Employment type: Full-time, Indefinite-term contract Salary: $13,500.00 – $14,000.00 per month Benefits: * Savings box * Option for indefinite-term contract * Free uniforms Work location: On-site employment