Job Summary: We are seeking an in-plant service technician to provide local support to customers, focused on delivering a world-class customer service experience. Key Highlights: 1. Local support at customer sites 2. Focus on customer service experience 3. Setup and maintenance of conference spaces WHO WE ARE A digital enablement solutions provider transforming how people and technology connect to elevate experiences, create new value, and empower organizations to thrive and grow. We are the largest provider of collaboration technology solutions, including our award-winning managed services. Our highly certified industry experts and innovation leaders share the vision of helping people work smarter and live better. We believe success starts with a strong team and that an inclusive and diverse workplace moves us all forward. WHAT YOU’LL DO The in-plant service technician will collaborate with the customer, administrative team, global service assistant, and SIG to deliver local customer support on-site, with the primary goal of providing a world-class customer service experience. Daily Responsibilities: Setup and teardown of conference spaces to meet customer event requirements Perform preventive maintenance tasks to help preserve customer spaces Deliver quality support tasks promptly and conscientiously Provide on-site service support for network devices Collaborate professionally with internal and/or external teams in alignment with our values Understand and comply with local safety standards for all site tasks Provide site documentation and end-user training as required Configure and troubleshoot general audio/video/presentation systems. Requirements: * Electronics Technician or Engineer * Minimum 1–2 years of experience in audiovisual integration * Experience with networking and AV equipment support * Basic computer knowledge * Understanding of basic signal flow for audio, video, and control Employment Type: Full-time Salary: $14,000.00 – $14,500.00 per month Benefits: * Free uniforms Application Question(s): * What is your salary expectation? * What experience do you have with Audio and Video systems? Work Location: On-site employment