Collection Agent (Motorcycle-Based)

Description

Job Summary: Responsible for validating customer data for credit applications and negotiating payment plans, fostering lasting relationships with customers. Key Highlights: 1. Build long-term relationships with our customers 2. Provide service with respect and kindness 3. Career growth within the group Join us at BANCO AZTECA as a MOTORCYCLE-BASED FIELD COLLECTION AGENT: As a field collection agent, you are responsible for validating the data of customers applying for credit, as well as establishing payment plans for customers in their first weeks of delinquency, thereby building long-term relationships with our customers. **RESPONSIBILITIES:** * Visit the homes of customers who have applied for credit and verify the information provided in their applications. * Understand customers' needs to offer them the best solution enabling them to keep their accounts current. * Provide service with respect and kindness to our customers. * Operate a motorcycle in compliance with safety regulations, always using required and necessary protective gear. **REQUIREMENTS:** * Experience in customer service, sales, or collections. * Proficiency in operating a standard motorcycle. * Valid motorcycle driver's license. * Ability to operate a mobile device. * Goal- and target-oriented. * Effective communication and teamwork skills. **WE OFFER:** * Weekly base salary of $2,500\. * Commissions ranging from $0.00 to $2,000\. * Statutory benefits: Vacation starting at 12 days per year, vacation bonus of 25% annually, year-end bonus of 15 days per year (increasing with tenure), and Sunday premium of 25%. * 20% discounts at Elektra and Salinas y Rocha (increasing with tenure). * Benefits at over 500 establishments affiliated with Grupo Salinas. * Payroll loan available after 2 years of tenure. * Payroll advance. * Provision of a motorcycle, also serving as your transportation from home to work. * Weekly gasoline voucher worth $217 MXN. * Option to purchase the motorcycle upon reaching its useful life. * Safety equipment: skeleton suit, helmet, and boots. * Motorcycle accident medical expense insurance. * Life insurance. * Savings fund. * Career growth within the group. * Continuous learning as part of our DNA. We are a company focused on improving the lives of millions of Mexicans