Job Summary: QUÁLITAS is seeking a Collections Supervisor to implement collection strategies, prepare reports, perform monthly and annual accounting closings, and manage processes to enhance team efficiency. Key Highlights: 1. Join the leading automotive insurance company 2. Career development and professional growth plan 3. Team-building activities and continuous improvement initiatives **QUALITAS is seeking a Collections Supervisor in Tlalpan, Mexico City** ---------------------------------------------------------------------- Would you like to join the leading automotive insurance company? We’re looking for Talent! **Collections Supervisor*****(AJUSCO)*** Quálitas: We Insure Cars, We Care for People **Requirements:** * **Education: \*ONLY\* Bachelor’s Degree in Accounting or Public Accounting — Graduated** * **Knowledge of Basic Accounting and Excel (test required)** * Experience as a Collections Analyst or Collections Supervisor — Preferred * Availability to attend an in-person interview * **Clean Credit Bureau Report** **Responsibilities:** * Implement collection strategies, ensuring task completion, evaluating team performance, and delivering training to develop subordinates and achieve established objectives. * Prepare weekly productivity reports for the department, reporting service levels and inventories of clarifications and pending items to management, to monitor team performance, identify opportunities for improvement, and increase efficiency. * Perform monthly and annual accounting closings, preparing reports on the status of financial and tax information delivery from branch offices, validating and monitoring the balance of the collections bridge account. * Develop departmental process manuals, creating workflow diagrams and automating processes. * Ensure that cash reconciliation reports and financial and tax information from branch offices remain up-to-date per Institutional Policy, maintaining internal communication with respective departments. * Conduct monthly team-building activities, effective and assertive communication exercises, and continuous improvement initiatives, holding biweekly regular meetings and workshops where various collection-related incident scenarios and examples are explained, to boost team productivity, quality, and efficiency. **We Offer:** * **Base Salary: $24,000 Gross** * Statutory and above-statutory benefits (IMSS, 30-day bonus, INFONAVIT, PTU, gym partnerships, school scholarships, internal university, among others). * 100% payroll processing. * Direct employment with the company. * Psychological support for employees. * Career development plan. * **Work Schedule: Monday to Friday, 8:30 AM – 6:30 PM** **Work Location: Carr. Picacho\-Ajusco 236, Jardines en la Montaña, Tlalpan, 14210 Ciudad de México, CDMX** **Desired Education Level:** Higher Education — Graduated **Desired Experience Level:** Mid-level **Departmental Function:** Accounting / Finance **Industry:** Insurance / Insurance Company **Skills:** * Accountants * Collections Supervisor * Clean Credit Report *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69c2bc503200003200309c36\&source\=indeed