GMM and Life Claims Coordinator

Description

Job Summary: Grupo Apro Asesores seeks a GMM and Life Claims Coordinator for Individual Policies, focusing on client service, claim analysis, and team supervision. Key Highlights: 1. Customer attention and service 2. Coordination and supervision of functions 3. Comprehensive management of GMM and Life claims **Grupo Apro Asesores, with 40 years of experience in protection and service, is seeking a candidate for the position of:** **GMM and Life Claims Coordinator for Individual Policies – GNP** **Main Responsibilities:** * **Customer attention and service** * Claim information analysis and follow-up * Identification of required information for each type of procedure: Reimbursement, Medication Scheduling, Surgery Scheduling, and support for direct hospitalization payments. * Handling of hospital reports * Handling of direct payments * Coordination, supervision, and control of the Analyst’s duties under their responsibility **Hard skills (technical competencies):** * GMM claims * GMM policy conditions * Microsoft Office suite * Intermediate Excel proficiency * General processes and procedures for GMM and Life policies * Insurance platform * Database management * Document administration * Direct payments * Reimbursements * Hospital reporting **Soft skills (interpersonal competencies):** * Verbal and written communication * Teamwork * Conflict management * Negotiation * Planning * Organization * Control * Follow-up * Customer attention and service **Monthly Salary: $17,000 to $20,000 gross per month** **Working Hours:** Flexible schedule benefit from day one: 8:00 AM to 3:00 PM; weekend on-call duty once per month for admission and discharge handling. **Statutory Benefits** **Additional Benefits:** * Life insurance policy * AP insurance policy * Direct employment (not outsourcing) Employment Type: Full-time, indefinite-term contract Salary: $17,000.00 – $20,000.00 per month Benefits: * Life insurance Work Location: On-site employment