Receptionist / Administrative Assistant

Description

Position Summary: Provide warm and efficient service to patients and staff while supporting the center’s administrative operations. Key Highlights: 1. Comprehensive care and administrative management at a wellness center. 2. Professional, respectful, and collaborative environment with continuous development. 3. Opportunity to actively participate in the patient experience. **Position Objective** Deliver warm, efficient, and professional service to patients and staff, ensuring a positive experience from the first contact and supporting the center’s proper administrative operations. **Main Responsibilities** * In-person, telephone, and messaging support for patients. * Management and organization of professionals’ schedules at the center. * Appointment confirmation, rescheduling, and follow-up. * Payment tracking, cash reconciliation, basic invoicing, and administrative recordkeeping. * Reception and appropriate routing of patients and suppliers. * Support for internal organization and daily center operations. **Required Professional Profile** * Completed high school diploma or technical/administrative degree (preferred). * Prior experience in reception, customer service, or administrative roles (preferably within healthcare or service sectors). * Excellent personal presentation and communication skills. * High level of organization, responsibility, and discretion. * Basic proficiency with digital tools (scheduling software, WhatsApp, email, Excel). **Key Competencies** * Service-oriented attitude and empathetic interaction. * Organization and attention to detail. * Clear and assertive communication. * Appropriate handling of confidential information. * Ability to work effectively in dynamic environments. **Value Proposition** * Join a wellness center with a clear identity and values. * Professional, respectful, and collaborative work environment. * Stable working hours. * Opportunities for ongoing development and learning. * Active participation in the patient care experience Salary: $9,000\.00 per month Workplace: On-site employment