Description
Job Summary:
LIntalent is seeking a night shift Portuguese-speaking customer service agent with call center experience, customer service expertise, and order tracking skills, possessing excellent active listening and a strong service-oriented attitude.
Key Highlights:
1. Fluent Portuguese conversation and excellent service attitude
2. Experienced in handling difficult customers via telephone
3. Order tracking and information capture with excellent active listening
**LIntalent is seeking a NIGHT SHIFT PORTUGUESE-SPEAKING CUSTOMER SERVICE AGENT in Coyoacán, Mexico City**
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ARE YOU ACCUSTOMED TO WORKING NIGHT SHIFTS? WE’RE LOOKING FOR YOU!
**NIGHT SHIFT PORTUGUESE-SPEAKING CUSTOMER SERVICE AGENT**
Minimum 2 years of call center experience, completed high school education, **PORTUGUESE C1\-C2, fluent**, and outstanding customer service skills.
Full remote work availability, with service hours from Monday to Sunday, **1:00 AM to 2:00 PM**, 7 hours daily including a 1-hour lunch break, plus 1 day off per week.
Availability to attend hybrid training sessions in the Coyoacán area.
**Skills and Responsibilities:**
Fluent conversational ability, excellent service attitude, experience handling difficult customers via telephone, order tracking and information capture, and **EXCELLENT ACTIVE LISTENING**
**We Offer:** Base salary of $18,500 gross monthly plus a $1,000 monthly productivity bonus, statutory benefits, training, growth opportunities, and job stability.
Apply now—we want to meet you!
**Desired Education Level:**
High School (Upper Secondary)
**Desired Experience Level:**
Mid-Level
**Departmental Function:**
Customer Service
**Industry:**
Call Centers / Telemarketing
**Skills:**
* PORTUGUESE
* CUSTOMER SERVICE
* CALL CENTER
*This vacancy originates from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j\_id\=6a0cedb83700005d008fbe44\&source\=indeed*