Job Summary: A steakhouse is seeking Captains to lead service, supervise staff, and ensure an exceptional customer experience. Key Highlights: 1. Service leader responsible for the customer experience. 2. Supervision and coordination of the waitstaff team. 3. Service orientation and conflict resolution. **WE ARE GROWING — SONORAN-STYLE STEAKHOUSE IS HIRING...** **ARMANDO’S RESTAURANT IS LOOKING FOR YOUR TALENT** WE ARE HIRING CAPTAINS Are you a service leader responsible for ensuring an outstanding customer experience, supervising service staff, managing workflow, and resolving incidents? This position is for you... * **Experience:** Minimum 2 years in similar high-level positions or as an experienced waiter. * **Leadership Skills:** Ability to motivate, train, and direct the waitstaff team. * **Service Orientation:** Commitment to customer service, friendliness, and professional appearance. * **Effective Communication:** Ability to communicate clearly with the kitchen and service staff. * **Conflict Resolution:** Skill in handling complaints and stressful situations professionally. * **Sales Skills:** In-depth knowledge of the menu to promote sales of products and services. **Main Responsibilities** * **Supervision:** Coordinate setup, cleaning, and operation of service areas. * **Customer Service:** Greet, seat, and attend guests, ensuring their satisfaction. * **Operations Control:** Manage food delivery times (kitchen timing). * **Waitstaff Management:** Assign work zones, supervise service, and provide support during peak hours. **IF YOU MEET THE PROFILE, SEND A WHATSAPP MESSAGE AND SCHEDULE YOUR INTERVIEW AT 5535752175 OR VISIT OUR HR OFFICES AT RIO LERMA 185, 4TH FLOOR.** Employment Type: Full-time Salary: Starting at $12,000.00 per month Work Location: On-site employment