Student Care Manager

Description

Summary: ELVTR seeks a sophisticated and high-energy Student Care Manager to engage and close high-level leads for their premium online courses, acting as the first point of contact for top business leaders. Highlights: 1. Engage with VPs from Google, Directors from Netflix, and Executives from Spotify 2. Screen, engage, and close high-level leads as prospective instructors 3. Act as a gatekeeper, ensuring high quality instructor standards **The Opportunity: Be the Face of ELVTR for World\-Class Leaders** ELVTR is a premier online education platform that produces premium courses taught by the world's top business leaders. We are looking for a sophisticated, high\-energy Student Care Manager to act as the first point of contact for these industry giants. Imagine a daily routine where you aren't just "interviewing candidates"—you are strategizing with VPs from Google, Directors from Netflix, and Executives from Spotify. Note: You will not be sourcing (scouring LinkedIn). We have a dedicated team of sourcers for that \- they will schedule your Zoom calls for you. Your sole focus is screening, engaging, and closing high\-level leads on the vision of becoming an ELVTR instructor. **Working Hours** **The Schedule**: This role operates on a schedule aligned with US business hours (EST/PST). Please only apply if you have a quiet, professional home office environment available during these hours. **Who You Are** * **A "Peer" to Executives:** You have the gravitas to hold your own in a conversation with a C\-suite leader. You are polished, articulate, and confident. * **A Hunter, Not a Gatherer:** You have a "headhunter’s mindset." You understand that high\-level talent needs to be courted, not just processed. * **A Vision Seller:** You aren't reading a script. You can articulate the ELVTR mission with such conviction that a busy executive pauses their day to listen to you. * **Resilient \& High\-Energy:** You will conduct multiple high\-stakes video interviews a day. You maintain the same energy on your last call as you did on your first. **Key Responsibilities** * **Conduct Executive Screening Calls:** Lead video interviews with prospective instructors (sourced by our recruiting team) to evaluate their charisma, expertise, and teaching potential. * **The "Pivot" to Sales:** Assess the candidate quickly. If they are a match, instantly pivot from "interviewer" to "recruiter" to sell them on the vision of building a course with ELVTR. * **Quality Control:** You are the gatekeeper. You must politely decline senior leaders who don't meet our specific instructor standards while maintaining a positive brand image. * **Pipeline Management**: Move successful candidates to the Production phase, ensuring a seamless handoff to our Course Creators. * **Strategic Feedback:** Provide real\-time feedback to the sourcing team to help them refine their search criteria based on your conversations. **Requirements** * **Experience:** 3\+ years in Executive Search, High\-Ticket Sales, Business Development, or Talent Management. * **Communication:** Exceptional English proficiency with exceptional verbal nuance. You must be able to read the room and adapt your tone to different personalities. * **Tech\-Savvy:** Comfortable managing a high volume of meetings via Zoom and keeping records organized in our ATS/CRM (HubSpot, LinkedIn Recruiter). * **Connectivity:** A reliable, high\-speed internet connection **Benefits** * Global Exposure: Work with executives from the world’s biggest companies. * Competitive Compensation: A well\-structured compensation package reflecting the impact of the role. * Remote Freedom: Work from the comfort of your home. * Growth: Access to all ELVTR courses for free and a pathway to move into senior Talent or Partnership roles. To Apply: Please submit your CV in English. In your cover letter, briefly describe a time you had to persuade a senior\-level stakeholder to say "Yes" to a new idea. ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all.