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Service Coordinator CDMX
$MXN 14,000/year
Indeed
Full-time
Onsite
No experience limit
No degree limit
Donizetti 204, Vallejo, Gustavo A. Madero, 07870 Ciudad de México, CDMX, Mexico
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Description

Job Summary: Service Coordinator to schedule maintenance appointments for power equipment and track service activities, with experience in logistics and customer service. Key Responsibilities: 1. Scheduling and tracking of maintenance services 2. Calendar management and customer communication 3. Activity reporting and problem resolution A reputable company is seeking a Service Coordinator for its branch in Mexico City: SERVICE COORDINATOR ***Requirements:*** * Academic level: Technical degree or bachelor’s degree and above. * Preferably aged 25 to 45. * Work location: Vallejo neighborhood, Gustavo A. Madero borough, a few blocks from La Raza metro station. * Basic English is desirable. * Proficiency in Microsoft Office, calendar management, and prior use of a customer tracking system (CRM or ERP) is essential. * Minimum 1–3 years of experience in logistics or in a position involving duties as described in this posting. ***Job Objective:*** To schedule maintenance service appointments for our customers’ power equipment and track service activities. ***Key Duties:*** * Schedule maintenance service appointments with customers. * Manage engineers’ calendars. * Coordinate access permits for customer facilities. * Request travel allowances for off-site services. * Prepare reports for customers and immediate supervisor. * Process service payments. * Monitor billing follow-up. * Report staff incidents for payroll purposes. ***Required Competencies:*** * Time management. * Assertive communication. * Customer service orientation. * Timely follow-up. * Teamwork. * Problem solving. ***We Offer:*** * Monthly gross salary of $14,000 MXN. * Statutory benefits. * Meal vouchers. * Training opportunities. * Monday to Friday work schedule. * Location: Vallejo neighborhood, Gustavo A. Madero borough, a few blocks from La Raza metro station. ***Please Note:*** * Candidates will be contacted from a Monterrey phone number. * The initial interview (with Human Resources) will be conducted remotely; subsequent interviews will be held in person at our Mexico City offices. * The workplace is located in the Vallejo neighborhood, Gustavo A. Madero borough, a few blocks from La Raza metro station. * ***This is a temporary vacancy, but there may be an opportunity to transition to a permanent role depending on operational needs and individual performance.*** Apply through this channel with an updated CV. Employment Type: Full-time, Project-based or Fixed-term Contract Contract Duration: 6 months Salary: $14,000.00 MXN per month Benefits: * Company-provided mobile phone * Complimentary uniforms * Meal vouchers Application Question(s): * What is your highest academic degree? * Is it convenient for you to commute to the Vallejo neighborhood in the Gustavo A. Madero borough? * Does the offered package suit your expectations? * Are you comfortable with the employment modality? This is a temporary position. * Do you have experience in a similar role with comparable responsibilities? Workplace: On-site employment

Source:  indeed View original post
Juan García
Indeed · HR

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