Job Summary: Quality Manager responsible for reviewing and improving the quality management system, handling complaints, monitoring performance indicators, and implementing continuous improvement actions. Key Highlights: 1. Key role in quality system management and continuous improvement. 2. Responsible for customer satisfaction and supplier quality. 3. Working hours from Monday to Friday. **We specialize in the design and manufacturing of fall protection equipment for working at heights. A Mexican company committed to protecting people.** **We are seeking:** Quality Manager **Profile:** \* Industrial Engineering or related field \* Knowledge of ISO 9001 \* Internal Auditor \* Six Sigma **Responsibilities:** \* Review and improve the quality management system \* Timely handling of customer complaints \* Monitoring customer satisfaction indicators (installations, distributors, end customers) \* Tracking continuous improvement actions \* Control of documents required for Quality Management \* Development of necessary formats for company operations \* Internal audits of the quality management system \* Evaluate, visit, and ensure supplier quality **We offer:** \* Base salary of $18,000 monthly (gross) \* Working schedule from Monday to Friday (weekend days off: Saturday and Sunday) \* Project-based commissions \* Additional bonuses \* Vacation bonus of 50% \* Subsidized cafeteria \* Statutory benefits Employment type: Full-time Salary: $17,000.00 \- $18,000.00 per month Work location: On-site employment