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Customer Service Representative
$MXN 14,000/year
Indeed
Full-time
Onsite
No experience limit
No degree limit
FCW8+5W, Fraccionamiento Cumbres, 88123 Nuevo Laredo, Tamaulipas, Mexico
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Description

Job Summary: Logistics operations coordinator focused on customer interaction, status tracking, and daily operational execution. Key Highlights: 1. Key customer interaction and operational tracking 2. Management and reporting of daily operational activities 3. Role requiring proactivity, accountability, and sense of urgency Job Profile Main Responsibilities: · Customer interaction via WhatsApp, phone calls, and email. · Strict status tracking and communication to customers. · Ensuring daily operational execution. · Requesting the customer’s daily scheduling for various cross-border and local operations. · Handling import/export requests via the TLC System and email. · Preparing relevant departmental reports: \*Capacity loss report \*Daily CSR update \*Final report · Daily update of the ETRAK system. · Reporting incidents occurring during the shift promptly and appropriately to the immediate supervisor, and, if necessary, to management / leadership. · Compliance with company regulations and policies. · Completion of required trainings. · Attendance at meetings, trainings, and/or workshops as required. Required Skills: · Service-oriented attitude · Communication skills · Proactive · Accountable · Honest · Quick learner Sense of urgency Employment Type: Full-time Salary: $14,000.00 - $18,000.00 per month Benefits: * Transportation assistance or service * Free uniforms Application Question(s): * Required experience in the transportation field Work Location: On-site employment

Source:  indeed View original post
Juan García
Indeed · HR

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