CRM Manager

Description

Position Summary: Responsible for leading customer relationship strategy and designing automated journeys, coordinating teams and agencies for implementation. Key Highlights: 1. Leadership of CRM and marketing automation strategy. 2. Coordination of creative, CRM, and analytics teams. 3. Integration of platform with omnichannel strategy. **SATORITECH is seeking a CRM Manager in Tlalpan, Mexico City** ---------------------------------------------------------------- Responsible for customer relationship strategy through marketing automation tools. Design of automated journeys and creation of campaigns. Lead creative, CRM, and data agencies for strategy implementation. **Requirements:** * Education: Bachelor’s degree (Marketing, Communications, Information Systems) * Experience in digital agencies managing CRM programs using platforms such as Salesforce Marketing Cloud or SAP Emarsys. * CRM Platforms: Salesforce Marketing Cloud, SAP Marketing Cloud, SAP Emarsys, Salesforce Marketing Cloud. * Tools: Tableau, Looker Studio, Excel\-PowerPoint, Adobe Suite. * English: Intermediate **Responsibilities:** * Management of CRM campaigns through the agency. * Management of material creation through creative teams. * Management of reporting through the Analytics team. * Development of CRM strategy for the business unit. * Coordination of CRM, creative, and analytics teams for strategy implementation. * Coordination of analytics and data teams for dashboard development. * Integration of platform with omnichannel strategy. * ***We offer:*** * Base salary * Statutory benefits * Work schedule: Monday\-Friday * Working hours: 9am to 7pm * 2-hour lunch break * Professional stability and development **Desired education level:** Bachelor’s degree \- completed **Desired experience level:** Managerial level **Departmental function:** Marketing / PR / Communications **Industry:** Marketing *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69e01d3654000039001d1fd7\&source\=indeed*