Automotive Service Advisor

Description

Position Summary: We are seeking an Automotive Service Advisor to manage customer reception, repair orders, and vehicle status tracking in the workshop, maintaining constant communication. Key Highlights: 1. Customer service experience, preferably in the automotive sector. 2. CRM and service order system proficiency. 3. Responsible for coordinating and tracking automotive services. **GRUPO AUTOUNION** Seeking an **Automotive Service Advisor** **Education:** * Completed high school (minimum) * Preferred: Technical degree or bachelor’s degree (Administration, Automotive Engineering, or related field) **Experience:** * 1–3 years of customer service experience (automotive sector preferred) * Experience at automotive dealerships (preferred) * CRM and service order system proficiency * Full-time availability **Main Responsibilities:** * Greet customers entering the service department. * Create detailed repair orders (initial diagnosis). * Clearly explain required work, estimated completion times, and costs. * Continuously track vehicle status in the workshop. * Maintain constant communication with customers (progress updates, authorizations, changes). * Coordinate with technicians and workshop supervisor to ensure timeliness and quality. Call us or send your CV through this channel Salary: $9,500.00 – $20,000.00 per month Workplace: On-site employment