Description
Job Summary:
Supervises and manages sales teams, ensuring achievement of targets and brand image standards in fashion and high-value retail stores.
Key Highlights:
1. Manages sales teams and achieves targets in premium stores.
2. Ensures visual merchandising standards and high-value customer service.
3. Develops staff skills and resolves operational incidents.
**Store/Sales Floor Supervisor**
**We Offer**:
* Base salary of $11,000 gross per month
* Monthly performance bonus of $1,000
* Statutory benefits
* Company car, fuel allowance, and parking at shopping malls
**Work Schedule**:
* Monday to Friday, 8:00 AM to 6:00 PM
* Availability to occasionally work on weekends
**Requirements:**
* Technical degree or incomplete/completed bachelor’s degree in Business Administration, Marketing, Design, Communications, or related field.
* 2–3 years of experience as a store supervisor in fashion, accessories, luxury, lifestyle, or premium gift retail.
* Basic to intermediate Microsoft Office proficiency
* Valid driver’s license
* Retail sales experience
* Inventory management and control
* Sales reporting
* Advisory and sales techniques for high-value products
* Leadership and team management
**Responsibilities:**
* Supervise achievement of assigned sales targets and quotas set by the company
* Ensure proper product display, visual standards, and planograms according to brand guidelines (fashion, lifestyle, fine writing instruments, and/or watches).
* Monitor customer service quality, guaranteeing personalized attention and expert advice on high-value products.
* Coordinate and track branch team performance (sales, attitude, appearance, product knowledge, etc.).
* Verify inventory: receipts, shipments, and high-value items.
* Audit compliance with brand policies and operational procedures.
* Identify training needs and reinforce staff competencies (premium service, product knowledge, etc.).
* Manage and resolve in-store operational and service incidents.
* Prepare reports on results, incidents, and improvement proposals.
**Work Location:**
Near Hospital de la Ceguera, Coyoacán
Employment Type: Full-time
Salary: $11,000.00 per month
Workplace: On-site employment