**CGE AUTOMOTIVE GROUP** **Renault · Suzuki · Jeep · Peugeot · RAM · Fiat · Dodge · Alfa Romeo · Ford · Audi · JAC · Foton · Car4U · Budget** **Location: Acapulco** **Position: After-Sales Manager** **Education** Engineering or Bachelor’s degree in: * Mechanical Engineering * Industrial Engineering * Electronics * Electromechanics * Administration *Or related field.* **Experience** * Minimum **3 years** in a similar role within the **automotive industry** * Implementation of **customer retention strategies**. * Planning, organization, and control of **automotive repair shops**. * Management of **automotive warranty processes and policies**. * Supervision and control of **repair quality**. * Customer service and satisfaction. * Management of **productivity**, timelines, KPIs, and operational efficiency. * Ability to generate **additional sales**, upselling, and cross-selling. * Tracking of **appointments, diagnostics, and estimates**. * Negotiation with customers and handling of critical situations. **Skills** * Strong customer service and client-oriented mindset. * Ability to negotiate and make strategic decisions. * Capacity to lead and coordinate technical teams. * Organized approach to tasks and continuous process control. * Results-driven focus and commitment to achieving established goals. * Professional, clear, and assertive communication. * Efficient problem-solving ability. * Prompt and timely handling of priority matters. **Schedule** * **Monday to Friday:** 9:00 AM to 2:00 PM and 4:00 PM to 7:30 PM * **Saturdays:** 9:00 AM to 2:00 PM **Salary** * **$25,000 gross** Subsequently: **base \+ commissions** Employment type: Full-time Salary: $25,000.00 \- $50,000.00 per month Experience: * After-sales or service manager: 1 year (Preferred) Workplace: On-site employment