Description
Position Summary:
We are seeking a Floor Manager/Floor Captain to coordinate, direct, and supervise the service team, ensuring a positive and efficient work environment.
Key Highlights:
1. Coordination and leadership of a high-quality service team
2. Staff leadership and motivation
3. Comprehensive restaurant operations management
**JOIN OUR TEAM AS FLOOR MANAGER/FLOOR CAPTAIN AT CASA TAXCO**
**LOCATION: CUERNAVACA**
**Bachelor's Degree in Gastronomy, University Technical Degree in Gastronomy, Bachelor's Degree in Business Administration or related field.**
**Experience: 2–3 years in a similar restaurant and operations role (NOT in HR or other industries)**
**WE OFFER: WEEKLY PAY, MEALS, COMMISSIONS**
**Responsibilities**
* Coordinate and lead a floor team of approximately 20 people to ensure efficient, high-quality service.
* Resolve customer conflicts.
* Train staff.
* Manage staff schedules and ensure adequate coverage at all times.
* Ensure compliance with health, safety, and hygiene standards.
* Recruit, train, and supervise branch personnel.
* Evaluate staff performance and provide feedback to improve productivity.
* Motivate and lead the team to foster a positive, collaborative work environment.
* Suggest sales strategies and promotions.
* Increase CPC.
**Skills:**
* Proficiency in Soft Restaurant system.
* Personnel management and leadership.
**IF YOU MEET THE PROFILE, SEND YOUR CV TO HUMAN RESOURCES VIA WHATSAPP: 777 266 47 30**
Employment Type: Full-time
Salary: $2,205.00 – $3,405.00 per week
Work Location: On-site employment