**JOIN OUR TEAM AS FLOOR SUPERVISOR / CAPTAIN AT CASA TAXCO** **LOCATION: CENTRAL AND NORTHERN CUERNAVACA** Bachelor’s degree in Gastronomy, University Technical Degree in Gastronomy, Bachelor’s degree in Business Administration or related field. Experience: 2–3 years in a similar restaurant position (NOT IN HR OR OTHER INDUSTRIES). **WE OFFER: WEEKLY PAY, MEALS, COMMISSIONS** **Responsibilities:** * Coordinate and lead the floor team of approximately 20 staff to ensure efficient, high-quality service. * Increase average ticket value. * Develop upselling strategies. * Deliver exceptional customer service. * Resolve customer conflicts. * Train staff. * Manage staff schedules and ensure adequate coverage at all times. * Ensure compliance with health, safety, and hygiene standards. * Recruit, train, and supervise branch staff. * Evaluate staff performance and provide feedback to improve productivity. * Motivate and lead the team to foster a positive, collaborative work environment. * Suggest sales strategies and promotions. * Increase CPC (Cost Per Customer). **Skills:** * Proficiency in Soft Restaurant POS system. * Staff management and leadership. **IF YOU MEET THESE REQUIREMENTS, SEND YOUR CV TO HUMAN RESOURCES VIA WHATSAPP: 777 266 47 30** Employment type: Full-time Salary: $1,951.60 – $3,150.00 per week Work location: On-site