**Job Description: Sales and Customer Service General Code** Location: **Río Conchos \#101, Colonia la Luz**. León, Guanajuato. **Position Overview:** We are seeking a **Sales and Customer Service Representative** to work at our branch, providing exceptional service to local customers. The selected individual will be responsible for administrative and commercial management, direct customer service, product promotion, sales follow-up, and inventory handling. This role is essential to ensuring customer satisfaction and achieving branch objectives. **Main Responsibilities:** * In-person, phone, and digital customer service and consultation. * Follow-up on leads and quotations to close sales. * Daily transaction recording in CRM systems and administrative tools. * Inventory management, including receiving and logging merchandise. * Promotion of offers and products through social media and digital channels. * Achievement of KPIs by evaluating and adjusting strategies with the Branch Manager. * Resolution of operational issues and after-sales support. **Requirements:** * **Age:** 20 to 45 years old. * **Education:** High school diploma or technical degree in business or administrative fields. * **Experience:** Minimum of 1 year in telephone sales or customer service in a call center. * **Skills:** Communication, organization, conflict resolution, and CRM software proficiency. * **Availability:** Full-time. **Benefits:** * Competitive monthly salary of $10,000 \- $12,000 depending on experience. * Commissions. * Statutory benefits and option for an indefinite contract. Apply now if you meet the requirements and join the great team at General Code! Employment Type: Full-time, Indefinite duration Salary: $10,000\.00 \- $12,000\.00 per month Benefits: * Option for indefinite contract * Dining facility service Education: * Completed high school (Required) Experience: * Sales: 1 year (Required) Work Location: On-site