We’re Hiring: Bilingual Customer Service Agent (English / Spanish) Are you passionate about helping people and delivering exceptional experiences? Join our growing team and become the voice that makes a difference for our customers—every single day. \-\-\- About the Role As a \*\*Bilingual Customer Service Agent\*\*, you will be the first point of contact for our customers, providing clear, friendly, and effective support in \*\*English and Spanish\*\* across multiple channels. You’ll play a key role in building trust, resolving issues efficiently, and ensuring every customer interaction reflects our values of quality and care. \-\-\- Key Responsibilities \* Assist customers via phone, email, chat, or social media in \*\*English and Spanish\*\* \* Resolve inquiries, complaints, and service requests with professionalism and empathy \* Accurately document interactions in our CRM system \* Collaborate with internal teams to ensure timely solutions \* Consistently meet or exceed customer satisfaction and performance metrics \-\-\- What We’re Looking For \* Fluent spoken and written \*\*English and Spanish\*\* \* 1\+ year of experience in customer service, call center, or support roles (preferred) \* Excellent communication and active listening skills \* Strong problem\-solving ability and attention to detail \* Comfortable working with digital tools and customer management systems \* A positive, team\-oriented attitude \-\-\- What We Offer \* Competitive salary and performance\-based incentives \* Paid training and continuous learning opportunities \* Career growth within a dynamic, international environment \* Supportive team culture that values diversity and inclusion \* Stable schedule and work\-life balance \-\-\- Ready to Apply? If you’re bilingual, customer\-focused, and ready to grow your career, we’d love to hear from you. \*\*Apply now and become part of a team where your voice truly matters.\*\* \-\-\- \*We are an equal opportunity employer and celebrate diversity at all levels of our organization.\* Job Types: Full\-time, Permanent Pay: From $2,500\.00 per week Work Location: In person