Job Summary: Lead and oversee the overall operation of a café, ensuring achievement of operational, financial, and service objectives. Key Highlights: 1. Opportunity for professional growth and development 2. Stable employment in a dynamic environment 3. Leadership in operational and personnel management Lead, coordinate, and supervise the café’s overall operations, ensuring achievement of operational, financial, and service objectives through appropriate personnel management, resource control, and strategic decision-making. **Responsibilities and Functions** * Supervise daily operations across all areas: service, kitchen, bar, and administration. * Plan, organize, and manage work shifts and staffing. * Ensure high standards of customer service and consumer experience. * Supervise inventory control, supplies, and operating costs. * Ensure compliance with internal policies, regulations, and procedures. * Monitor sales, targets, and financial results. * Resolve operational, labor-related, and customer incidents. * Report results, incidents, and improvement proposals to management. * Implement actions to enhance efficiency, profitability, and workplace climate. **Requirements** * **Education:** Currently pursuing or completed bachelor’s degree (Business Administration, Tourism, Hospitality, or related field). * **Experience:** Minimum 2 years in supervisory or managerial roles in cafés or restaurants. * Knowledge of cost control and operations. * Strong leadership and decision-making ability. * Excellent communication and interpersonal skills. * Ability to work under pressure and focus on results. **Competencies and Skills** * Leadership * Effective communication * Personnel management * Planning and organization * Conflict resolution * Results orientation * Customer service focus **Mandatory** * Demonstrable experience managing work teams. * Knowledge of comprehensive café or restaurant operations. * Ability to make operational and administrative decisions. * Responsibility, commitment, and employment stability. * Flexible schedule availability. **We Offer** * **Salary:** Minimum wage (as stipulated by law). * **Statutory benefits**, including social security. * Stable employment. * Opportunity for professional growth and development. Employment Type: Full-time Salary: $9,451.20 per month Benefits: * Discounts and preferential pricing * Discounted cafeteria service Application Question(s): * Do you have flexible schedule availability? * Are you available for immediate hiring? Experience: * Personnel supervision: 1 year (Required) Work Location: On-site employment