Bilingual Customer Service Telephone Executive (Afternoon and Night Shift)

Description

Job Summary: We are seeking talent for our Customer Service team to deliver innovative solutions and provide a positive experience for our customers. Key Highlights: 1. Growth opportunities within Kapital 2. Excellent work environment 3. Paid training **Kapital Financial Group**, focused on delivering innovative solutions for businesses, is looking for talent to join our **Customer Service** team. If you enjoy helping people, resolving inquiries, and delivering outstanding service, we want to meet you! **Responsibilities** · Provide telephone customer service for the financial group. · Resolve inquiries regarding products, services, and processes. · Follow up on customer requests. · Record information in internal systems. · Ensure a positive customer experience. **Requirements** · Completed high school diploma or incomplete bachelor's degree. · Proficiency in English (MANDATORY) · Minimum 6 months of experience in customer service or call centers. · Strong verbal communication skills and effective interpersonal communication. · Service-oriented attitude and customer focus. **We Offer** · Base salary · Performance bonus · Statutory benefits · Paid training · Growth opportunities within Kapital · Excellent work environment Schedules: 3:00 PM \- 11:00 PM 12:00 AM \- 7:00 AM Location: Pico de Verapaz 435, Jardines en la Montaña, Tlalpan, 14210 Ciudad de México, CDMX Apply through this channel and become part of a growing financial group. Job Type: Full-time, Indefinite-term contract Salary: $18,000\.00 per month Benefits: * Savings fund * Discounts and preferential pricing * Major medical expense insurance * Life insurance Workplace: On-site employment