Personal Assistant

Description

Job Summary: We are seeking an organized Appointment and Patient Care Assistant to coordinate daily schedules and ensure impeccable patient care. Key Responsibilities: 1. Schedule coordination and optimization 2. Patient communication and appointment management 3. Digital tool proficiency and self-management Are you highly organized, with excellent customer service skills, and looking for a role that allows you to work primarily from home? We are seeking a **Schedule and Patient Care Assistant** to join our team. We seek a dynamic profile with strong digital tool proficiency, whose primary objective is to coordinate daily schedules and ensure every patient receives impeccable care. Your day-to-day responsibilities will include: * **Schedule Management:** Organize, optimize, and structure the next day’s schedule to avoid overlaps. * **Phone and Digital Support:** Answer incoming patient calls and promptly follow up on requests via WhatsApp. * **CRM Management:** Record and manage medical appointments within our internal management platform. * **Tool Usage:** Regular use of digital calendars, databases, and simple reporting tools. Who are we looking for? * **Digital Tools (Mandatory):** Proficient use of WhatsApp, Microsoft Excel, and Google Calendar (or similar). Ability to quickly learn cloud-based systems (e.g., CRM). * **Key Skills:** Excellent vocal tone, assertive telephone communication, strong organizational and self-management skills (ability to work independently without direct supervision). **Work Schedule:** * **Availability during service window.** * There will be periods of high call and message volume during the day, as well as other time intervals (or even full days) with minimal or no activity. You are only required to be available and responsive when a request comes in. **What We Offer:** * **Monthly Salary:** $10,000 to $14,000 MXN **Net** (untaxed, based on qualifications). * **Work Modality:** Primarily remote (home office) * **Tools:** A mobile phone will be provided for handling calls and chats. If this position interests you and you meet the requirements, please apply through this channel. Salary: $10,000.00 - $14,000.00 per month Application Question(s): * Do you have a laptop or PC? Work Location: Hybrid remote in Tlalpan, CDMX