**Bachelor’s Degree in International Trade or related field.** **Minimum two years of experience as a Traffic Analyst or similar role.** **Experience in:** * **Customer Service** * **Cargo Inspection** * **Document Management for Import/Export documentation** * **Conflict Management / Problem Resolution** **Advanced English proficiency** **Effective Communication** ***Job Description*** The ideal candidate will have prior experience in this position, knowledge of the SLAM system, excellent English and Spanish communication skills, and strong customer service orientation. ***Responsibilities:*** * Prepare classification forms upon receipt of complete documentation, enabling importation of goods upon client request via the system. * Enter invoices into the system. * Coordinate with the Customs Traffic Manager and Warehouse Manager in cases of urgent import requests. * Conduct daily coordination between Traffic Executives and Cargo Inspectors to prioritize cargo inspections according to crossing orders for importation and ensure timely submission of classification forms. * Maintain client-specific inventory control through our system; perform weekly physical vs. documentary inventory reconciliations; and send clients reports on materials stored in our warehouse to support improved coordination and shipment planning. * Request necessary documentation for tariff classification of products. * Generate customized reports and KPIs per client, aligned with their specific requirements. * Prepare monthly reports for client service meetings to review inventory status and operational handling, tailored to each client’s requirements to support continuous improvement. * Address all client requests promptly while ensuring seamless alignment with relevant internal teams to expedite their operations. * Generate EEIs (Electronic Export Information filings) per supplier, where applicable. * Coordinate with the U.S. Customs Broker regarding all In-bond shipments prior to their departure from the country. * Process USDA certificates. * Adhere to the company’s ethics and conduct policies to serve as a performance model, ensuring transparency and credibility in all administrative activities. Employment Type: Full-time, Indefinite-term contract Salary: $15,000.00 – $16,000.00 per month Work Location: Remote