**2P Capital Humano is seeking a Customer Service Representative in Tesistán - Zapopan, Jalisco** ------------------------------------------------------------------------------------------- We are looking for a proactive professional to support U.S. and LATAM customers, ensuring clear communication, accurate order follow-up, and a strong service experience. **Main responsibilities:** * Handle customer inquiries, order tracking, and follow-ups with international clients. * Prepare quotes, sales documentation, and basic performance reports. * Coordinate samples, shipments, and internal communication with sales and logistics teams. * Maintain updated records in CRM and support trade show and client visit preparations. **Requirements:** * Advanced English skills (spoken, written, and reading). * Experience in customer service, sales support, or international accounts. * Knowledge of Incoterms, import/export basics, and ERP/CRM systems. * **Valid passport and U.S. visa preferred; occasional travel availability.** **What we offer:** * **$25,000 MXN gross monthly salary** * **Legal benefits** * **Company laptop and phone** * **Monday to Friday schedule, 8:30 AM to 6:30 PM** * Exposure to international clients and long-term growth opportunities. If you are detail-oriented, service-driven, and comfortable working across borders, this role is for you. **Desired education level:** Bachelor’s degree (completed) **Desired experience level:** Mid-level **Departmental function:** Customer service **Industry:** Retail *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694adc555300003100be6ce5&source=indeed*