Job Summary: Supervise and coordinate Room Manager activities to ensure smooth operations and service excellence across housekeeping, front desk, and guest services departments, guaranteeing guest satisfaction. Key Highlights: 1. Be part of an innovative and dynamic team 2. Create exceptional guest experiences 3. Collaborate in a technology-driven hospitality environment **About Us** Tasman designs, builds, and operates boutique hotels and residences that captivate with a sense of adventure and luxury. Our mission is to create spaces where owners and guests deeply connect with their destination and depart with lasting memories. We are passionate, innovative, and constantly evolving. With us, traditional hospitality undergoes an adventurous transformation powered by technology. With us, you can: * Be part of an innovative and dynamic team * Receive attractive compensation for your talent * Annual credits at our properties **Your Responsibilities** Supervise and coordinate Room Manager department activities to ensure smooth operations and service excellence across housekeeping, front desk, and guest services departments, guaranteeing satisfaction for our guests and owners. **Key Responsibilities** * Supervise cleaning staff to ensure rooms and common areas meet established standards. * Supervise and/or perform daily room (unit) assignments and housekeeping tasks. * Develop cleaning schedules and staff shift rosters. * Monitor inventory of cleaning supplies and products. * Supervise and report preventive or corrective maintenance for interior room (unit) components. * Supervise the host team to ensure efficient check-in/check-out processes. * Ensure high-quality guest service. * Ensure team members use assigned technological work tools. * Coordinate front desk staff shifts. * Coordinate supervision and inspection processes for cleaning activities. * Handle special situations, guest complaints, or requests. * Supervise laundry, drying, and linen delivery processes. * Manage laundry supplies and maintain laundry equipment. * Establish and uphold hygiene standards. * Ensure positive guest experience throughout their entire stay. * Coordinate special or personalized guest services. * Address and resolve guest/owner complaints. * Prepare and support informative property reports. * Participate in operational meetings and collaborate with other departments (maintenance, consumption centers). * Implement hygiene and sanitation protocols. **Requirements** * Bachelor’s degree in Hospitality, Tourism, or Hotel Administration. * Minimum 3 years of experience in a similar role within the hotel or condo-hotel industry. * Proven experience supervising housekeeping, laundry, and front desk operations. * Proficiency in hotel software (e.g., PMS) and operational control tools. Join the Tasman Team! If creating exceptional guest experiences excites you as much as it does us—and if you want to be part of our journey—we’d love to hear from you. Bring your experience, enthusiasm, and innovative ideas, and let’s achieve company success together. Employment Type: Full-time Salary: $16,000.00 – $18,000.00 per month Benefits: * Salary increases * Discounts and preferential pricing * Life insurance * Complimentary uniforms Work Location: On-site employment