**About DHL** **We are the world’s largest logistics leader, creating a competitive advantage for our customers by delivering logistics solutions based on our globally standardized warehousing, transportation, and integrated services.** **Our people are our greatest asset. We are certified as a Great Place to Work employer. At DHL, you’ll find a culture that embraces diversity and collaboration; amplifies your strengths; and builds trust through our core values of respect and results.** **A world powered by logistics. A company driven by its people.** **Requirements:** * Completed high school education. * Flexible availability for work hours. * Basic-to-intermediate Excel skills. * Basic SAP knowledge. **Responsibilities:** * Customer service and conflict resolution regarding deliveries to customers. * Delivery tracking. * Coordination with various departments to serve as a liaison ensuring successful deliveries. * Resolution of delivery-related conflicts with customers. * Supplier tracking. **Work Schedule:** Monday to Saturday. * Monday to Friday, 8:00 AM–5:00 PM; occasional shift rotation (shifts rotate periodically). **Work Location:** Cuautitlán Izcalli, Tepalcapa. **We Offer:** * Monthly gross salary: $12,264. * 10% grocery vouchers. * 13% savings fund contribution. * Year-end bonus (aguinaldo). * Paid vacation days. * Vacation premium. * Life insurance. * Mexican Social Security Institute (IMSS) coverage. * Direct DHL contract. * Biweekly payments. **At DHL Mexico, you’ll find an environment that challenges you to maximize your professional skills and potential. Join our team and become part of a world powered by logistics and excellence in customer service!** Employment Type: Full-time, indefinite-term contract. Salary: $12,264.00 per month. Benefits: * Savings fund. * Life insurance. * Complimentary uniforms. * Grocery vouchers. Application Question(s): * What academic certification do you hold? * What was your most recent monthly salary? * How long does your commute take from home to the work location? * Are you available for shift rotation? * Do you have experience handling shipments? Workplace: On-site employment