Job Summary: We are seeking Technical Support staff to handle phone calls, resolve customer inquiries via digital channels, record interactions, and effectively manage complaints. Key Responsibilities: 1. Customer inquiry handling and resolution 2. Effective complaint management 3. Recording interactions in the system We are recruiting **Technical Support** staff in **Col. La Estancia**, **Zapopan, Jal.** **We offer:** * Starting salary of $12,000 per month * Grocery vouchers * Statutory benefits **Schedule:** Monday to Saturday, 2:00 PM to 10:00 PM; Sunday, 8:00 AM to 3:00 PM (midweek days off) **Responsibilities:** * Answer incoming calls and make outgoing calls as required * Resolve customer inquiries and/or issues via digital channels * Record call details and interactions in the system * Effectively manage and resolve customer complaints **Requirements:** * Basic knowledge of networking * Completed high school education * Experience in customer service Employment type: Full-time Salary: Starting from $12,000.00 per month Work location: On-site employment