Job Summary: Tiba IT is seeking an On-Site Technical Support Technician to maintain and enhance equipment functionality, back up data, configure multifunction printers, and diagnose network connections. Key Responsibilities: 1. Use and operation of Acronis/Ventoy true image for disk imaging 2. Software maintenance and version updates 3. Review and diagnosis of Softphone and network connections **Tiba IT is seeking On-Site Technical Support in Vertiz Narvarte – Benito Juárez, Mexico City** ------------------------------------------------------------------------------------------------ IMPORTANT: COMPANY REQUIRES: ***ON-SITE SUPPORT TECHNICIAN*** Requirements: Education: High school diploma, Bachelor’s degree in Computer Science or related field. RESPONSIBILITIES: 100% MANDATORY * Use and operation of Acronis/Ventoy true image for disk imaging * Software maintenance + Version updates, software installation as required, to restore and improve equipment functionality. * Back up and transfer data stored on equipment upon specific requests, to prevent data loss and user profile changes on equipment. * Configure multifunction printers and enable their use within designated user areas. * Review and diagnose Softphone: desktop telephony on PCs. * Review and diagnose network connections, restore functionality, and ensure operational continuity. Schedule: Multiple shifts available 07:00 to 16:00 09:00 to 18:00 15:00 to 23:00 Monday to Sunday, with one rotating day off on Saturday or Sunday Salary: $ 9,451.20 Gross Monthly 10% Punctuality Bonus 10% Attendance Bonus Statutory Benefits Work Location: Rascarrabias No. 911, Vértiz Narvarte, Benito Juárez Borough, Mexico City. **Desired Education Level:** Upper Secondary Education **Desired Experience Level:** Expert Level **Departmental Function:** Technology / Internet **Industry:** Telecommunications *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=698c9e322700004000923984&source=indeed