NOC Engineer – Network Monitoring

Description

Job Summary: We are seeking an NOC Engineer with experience in network monitoring, support, and administration, focused on delivering high-quality solutions. Key Highlights: 1. Access to certifications and courses from leading brands 2. Excellent work environment and long-term development 3. Operational freedom to balance professional and personal life **IT Recruitment seeks an NOC Engineer – Network Monitoring in Álvaro Obregón, Mexico City** -------------------------------------------------------------------------------------------- **About Us** * A solutions integrator specializing in networks and security — a different, unique, and above all innovative company; we are partners of Cisco, Google Telcos, Ruckus, Aruba, SonicWall, and Fortinet; we deliver network and security solutions for large shopping malls, airports, transportation systems, etc. We seek a high-level Engineer for unified network support and monitoring within our NOC. **About Our Value Proposition** * We focus on people: with us, you’ll receive operational support, coaching, and integration activities, and you’ll also have: * Access to certifications and courses from brands such as Cisco, Fortinet, Aruba, etc. * An excellent work environment, with real medium- and long-term development opportunities. * Operational freedom to manage your time and achieve a professional–personal balance. **About Our Value Proposition** An excellent work environment, medium- and long-term development, plus extensive training and hands-on experience — we offer: * **Starting salary**: MXN 23,000–25,000 (direct employment contract), statutory benefits, and extensive training * **Working hours**: Monday to Friday, 8:00 AM to 5:00 PM * **Work location**: On-site, Tizapán San Ángel Offices, Coyoacán. **What We’re Looking For** * Minimum 2–3 years’ experience as: Network Engineer, Network Consultant, Network Analyst, Security Analyst, Network & Security Consultant, Network Help Desk, Security & Network Service Desk, NOC Engineer, NOC Consultant, NOC/SOC Analyst, Infrastructure Analyst * Availability to serve clients and handle incidents, service-oriented mindset. First-level support experience required; second-level support experience preferred. * Ticket management via ticketing platforms such as BMZ, Aranda, Zendesk, Ivanti, etc. * 2 years’ experience administering, maintaining, configuring, and monitoring LAN, WLAN, WAN, SD-WAN, MESH networks, network controllers, Access Points, switches — especially troubleshooting. * Familiarity with equipment from TP-Link, Asus, Cisco, Netgear, Linksys, Ruckus, Ubiquiti, Aruba, etc. * 2 years’ experience in unified network monitoring, inventory control, and reporting on usage, traffic, etc. Familiarity with tools including: Ruckus (Network Director, SmartZone, SmartCell Insight [SCI]), Aruba Central HPE, SolarWinds Observability, Datadog Network Monitoring, Paessler PRTG Network Monitor, LogicMonitor, ManageEngine, Gigamon, Riverbed, etc. * Knowledge of telephony or Unified Communications solutions/services such as Cisco, Avaya, Genesys, Mitel, Grandstream, etc. * Desired: knowledge of Windows and Linux servers. * Basic understanding of root cause analysis and investigation techniques; ITIL knowledge. **Desired Education Level:** Higher education – incomplete **Desired Experience Level:** Entry-level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * Network monitoring and support * Interface, firewall, and Wi-Fi protocols * Access Point, router, telephony * LAN, WAN, WLAN, Wireless, Wi-Fi * Aruba, Meraki, servers *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=69a8fa865700003900113542&source=indeed