Job Summary: Hospital Médica Tabasco is seeking an administrative assistant for the admission area, responsible for patient care and various administrative tasks. Key Highlights: 1. Customer service and administrative management of patients. 2. Team collaboration and strong problem-solving skills. 3. Opportunity to join a large team. Hospital Médica Tabasco invites you to become part of our outstanding team as an Admission Administrative Assistant—if you meet the profile, apply now! **Experience** * Customer service (6 months). * Cash handling. * Proficiency in PC and Microsoft Office suite. * Administrative tasks. **Competencies** * Teamwork. * Attention to detail. * Conflict resolution. * Effective verbal communication. * Positive attitude. * Ability to work under pressure. * Honesty. ***Notes: Flexible schedule availability. Problem-solving capability during unexpected situations within the shift. Professional appearance.*** **General Job Conditions** · Available schedule: Afternoon shift: Monday to Friday and Sundays, from 2:00 PM to 10:00 PM. **Dress Code:** · Men: Logo shirt, dark dress pants, black shoes, short hair. · Women: Logo blouse, dark dress pants, black shoes, subtle makeup and jewelry. **Main Responsibilities** * Patient admissions and discharges. * Billing, review, and reporting of accounts for patients, insurance companies, and institutions. * Recording of charges. * Invoicing and preparation of REP (Patient Expense Reports). * Document filing. * Providing information and quotations for our services to physicians and the general public (e.g., delivery packages, cesarean sections, surgeries, hospital tours, etc.). * Email administration; control and scheduling of surgical procedures and consultations. * Follow-up on matters related to institutions and insurance companies. * Support for attending physicians, patients, and their families. * Shift handover to colleagues (including progress updates, pending administrative tasks, documentation, patient accounts, scheduling information, etc.). * Submission of daily cash reports and patient account cash receipts to management. * Submission of shift incident reports, updates, and completed activities. * Completion of various administrative tasks as assigned. * Attendance at monthly departmental meetings, as well as training courses or workshops when required. * Collaborative administrative work with other departments to ensure seamless process execution. * Participation in and adoption of a workplace culture aligned with our quality management system. **Evaluation Criteria** * Zero user complaints. * Accuracy in cash reconciliation. * Conflict resolution capability during the shift. * Attendance at training courses, workshops, and monthly meetings. * Complete and accurate shift handover process. * Adherence to institutional policies, as well as processes and guidelines of our quality management system. Employment Type: Full-time Salary: $9,452.00 per month Work Location: On-site