At Lumina Software, we have a job opportunity for you! If you meet the requirements, don’t hesitate to apply and attach your updated CV. **Profile: Administrative Assistant with Helpdesk Experience** **Required:** * +1 years of experience in helpdesk or service desk. * +1 years of experience in administrative management. Experience in: * User support. * Incident and service request management. * Logging, assigning, tracking, and escalating support tickets. * Vendor support and follow-up. * Inventory control. * MS Office knowledge (Excel / Word). Skills: * Service-oriented attitude * Positive attitude * Customer-focused * Effective communication * Teamwork * Adaptability * Autonomy Job type: Full-time Salary: Starting from $8,000.00 per month Work location: On-site employment