Job Summary: We are seeking a Hostess passionate about gastronomy, responsible, and with excellent service attitude to coordinate customer access and ensure an enjoyable experience for our guests. Key Highlights: 1. It is part of the grand opening of a restaurant and café. 2. Opportunity for growth and a positive work environment. 3. Prior experience is not mandatory. ### **Mero Mero – Café & Restaurant** ### **Be part of our grand opening.** ### **We will soon open our doors and are looking for individuals passionate about gastronomy, responsible, and with excellent service attitude to join our team.** ### **We seek a Hostess who offers warmth, organizes restaurant access, and assists in coordinating service to guarantee an enjoyable and orderly experience.** ### **Main Responsibilities** * Greet and welcome customers cordially and professionally. * Assign tables according to availability and service type. * Manage waiting lists and service timing. * Assist in organizing customer flow during peak hours. * Answer calls and provide general restaurant information (hours, promotions, events). * Coordinate with servers and management for efficient service. * Maintain a clean and organized reception area. * Address inquiries or channel complaints courteously and promptly. ### **Work Schedule** * **Monday through Sunday**, with **one rotating weekday off**, according to the shift schedule. ### **Requirements** * Minimum education: Completed high school. * Excellent personal presentation. * Service-oriented attitude and friendly demeanor. * Strong verbal communication skills. * Punctuality and responsibility. * Flexible availability. ### **General Knowledge (Non-Technical)** * Customer service. * Basic list management or waitlist control. * Teamwork. * Organization and time management. * Basic conflict resolution. ### **Experience** * Preferred: **6 months to 1 year** in customer service, front desk, or similar roles. * Not mandatory. ### **Skills and Competencies** * Warmth and empathy. * Stress tolerance. * Attention to detail. * Professional appearance. ### **We Offer** * Competitive salary. * Statutory benefits. * Positive work environment. * Growth opportunities.